Terms & Conditions
Please read these conditions carefully, they incorporate the basis upon which bookings are accepted by Jogjakarta Travel
Changes in Price and Itineraries:
Prices are based on tariffs current at February 2010 in the event of fluctuations in exchange rates or increases affecting the prices we pay for transportation, hotel accommodation and services generally, we reserve the right to adjust our prices as may be necessary at anytime up to and including the day of departure of your tour, even though the final payment has been made. If we are forced to change your booking or part of it for reasons beyond our control (for instance if an airlines changes its timetable or if a hotelier over books his hotel accommodation), we reserve the right to vary your itinerary and will give you, or cause to be given to you, prompt notice thereof. In the event that any one changes or series of changes to your itinerary demonstrates that your tour has hereby become materially different from that contemplated prior to the change or changes being effected and in respect of which we have already accepted your deposit or final payment, you have the right to withdraw from the tour, and monies already paid will be refunded in full. With your agreement, we will rearrange your tour by providing alternative arrangements of, at least, the same standard as the one originally booked. If, in the likely event we have to cancel your booking because of insufficient numbers booked or because of events outside our control, we will, if we are able to, offer you an alternative tour of similar standard. If you do not accept the alternative, we will refund in full any monies already paid. It is essential that you check with our agent whether any such changes or variations have occurred in the tour you have chosen before you complete your booking.
Deposit & Final Payment
A deposit of 25% from the total package price is required at the time of your booking. The balance of your tour price completing full payment must reach Jogjakarta Travel.com no later than 14 days prior to the commenced of your tour. If for any reason your balance payment is not received by us by the due date, as set out above, we reserve the right to treat your booking as cancelled and apply the appropriate cancellation changes.
How to Book:
We recommend that you secure reservation for any of the Jogjakarta Travel.com programs through our office at :
Jogjakarta Travel
Perum BPA C5/3
55572 ,Yogyakarta - Indonesia.
E-mail : jogjakartravel@gmail.com
Or you can book with any travel agents or tour operator in Yogyakarta or any part of the world. However it is important for you to contact us after made your booking with your tour operator and make sure that you are not put on the wrong hand or alternative organizer. Please ring our office and talk with booking department requesting confirmation number.
Cancellation :
Should you, or a member of your party, be forced to cancel, you must advise us or our agent in writing, and cancellation is not effective until we receive this letter. If you cancel at anytime prior to departure the cancellation fee will be US$50 per person plus any other charges made by hotels, tours, transportation and flights. If cancellation is made within 21 days of departure, the fee will be 25% of the cost of the package fare..
Refunds :
No refunds on unused services.
Consumer Claims :
If you are unhappy about any aspect of the tour, please inform our local representative or agent immediately, who will do everything possible to resolve the problem on the spot, since it may prove difficult to take any effective action on your return. If, however, this matter can not be resolved, please write us to jogjakartatravel@gmail.com
Booking arrangements :
All booking arrangements are to be made through our office jogjakartatravel.com. A firm contract will exist between your self and jogjakartatravel.com when your agent or our office issue our official confirmation of your booking following receipt of the deposit prescribed. The contract will be governed by and subject to the terms & conditions and the general information contained in this site. No variation of the tour conditions shall be of any effect unless made in writing and with the authority of jogjakartatravel.com
Site Contents :
Jogjakartatravel.com has endeavored to ensure that all information in this brochure is accurate at the time of uploaded, but can not accept responsibility for any accuracy, or truth of statement made. Illustrations are intended to set the mood of each destination and may not present actual views as seen on specific tours.
Travel Insurance
WE STRONGLY RECOMMEND THAT YOU TAKE AN APPROPRIATE COVER AT THE TIME OF BOOKING YOUR HOLIDAY. SO PLEASE CONSULT WITH THE RELIABLE TRAVEL INSURANCE COMPANY.. Yogyareizen.com does not include travel insurance, accident insurance or any sort of insurance on this tour.
Travel Documents :
Each person shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passport valid at least six months after date of arrival. Please note that passport and visa requirements are not our responsibility or that of your agent.
Our Responsibility :
We always do our best to make sure your tour arrangements are satisfactory and we accept liability for, but only to the extent of, any loss or damage sustained by you as a result of our negligence or that of our employees or agents. However, we can not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those airlines, coach operators, hoteliers, or other persons providing service in connection with your holiday pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket , voucher, coupon or the like) and over whom we have no direct and exclusive control. We do not accept any liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence on our part, including but not limit to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of government or of any authorities, accidents to or failure of machinery or equipment of industrial action (whether or not involving our employees, and even though such action may be settled by acceding to the demands of a labor group).
Customer Service
We know how important every point of our client's need, this is why our English Speaking customer service is stand by to wait for your at 62 85 7299 13189 call 24 hours every day to help emergency and last minutes request.